GlobalProReview Inc. (“GlobalProReview,” “we,” or “us”) values your privacy. This Privacy Policy outlines the types of information we may collect from you when you visit all GlobalProReview-owned websites and domains and the websites and domains of our parents and affiliates, including without limitation givennreview.com, gvnreview.com, and givennreview.net; or use our mobile applications, or use our other products and services that include an authorized link to this Privacy Policy (collectively, the “Services”). This Privacy Policy describes (i) how we use the information we collect, (ii) with whom we share it, (iii) how we protect it, and (iv) the choices we offer you regarding our collection and use of such information. We are continually enhancing our administrative, technical, and physical safeguards to protect your personal information. If you do not agree with this Privacy Policy, please refrain from accessing or using any part of the Services.

1. Information We Collect

Where We Collect It From. At GlobalProReview, we gather information about you from various sources, including:

• Directly from you when you use the Services, such as when you register for an account, access certain features or content, or order products.
• Our parents, affiliates, service providers, business partners, and other third parties.

What We Collect. The information we collect about you may encompass, without limitation:

• Information that may be used, alone or in connection with other information, to identify you (collectively referred to as “personal information”).
• Demographic information about you that does not specifically identify you.
• Details about the devices you use to access the Services.
• Dates, times, and duration of use of the Services, indicating whether you are a repeat or first-time visitor.
• Information on actions you have taken while using the Services.

Automatic Collection. When you engage with the Services, we may employ automated means, such as cookies and web beacons. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag, or clear GIF, is used to transmit information about actions of the user opening the page or email containing the beacon back to a web server. Additionally, we may utilize third-party analytics tools (such as Google Analytics) that collect information about the use of the Services and user traffic.

Statistical Information. The information gathered automatically is statistical data and may include personal information. This data aids us in enhancing and personalizing our Services, enabling us to identify and authenticate users effectively.

2. How We Respond to “Do Not Track” Signals.

A “Do Not Track” signal (DNT) serves as a mechanism to prevent web applications from tracking your online activities.

Your web browser may provide an option for you to express your preference regarding whether you allow the collection of information about your online activities over time and across different websites or online services. As of now, the Services do not acknowledge the preferences you may have set in your web browser concerning such information collection. The Services may continue to collect information as outlined in this Privacy Policy.

3. Cookies and Other Tracking Technologies.

We employ cookies both independently and in conjunction with web beacons or other tracking technologies to gather information about your interactions with the Services. This may encompass details like your IP address, the pages you visit, and the instances when you view a page or open an email containing a tag.

Certain tracking technologies may be provided by third parties. These third-party entities might utilize the gathered information to present you with interest-based (behavioral) advertising or other tailored content, among other purposes. It’s important to note that we lack control over these third parties’ tracking technologies and how they choose to utilize them. The privacy practices of these third parties are dictated by their individual privacy policies and fall outside the scope of this Privacy Policy. Should you have inquiries regarding an advertisement or other targeted content, we recommend reaching out to the third party directly.

4. How We Use the Information We Collect.

The information gathered about you serves various purposes, allowing us to:

• Process orders and fulfill transactions you initiate through the Services, delivering the requested products and services.
• Dispatch information or materials upon your request.
• Keep a comprehensive record of your purchases and other transactions conducted through the Services.
• Address your questions and comments, providing customer support as needed.
• Keep you informed about products, services, offers, and promotions.
• Operate, evaluate, and enhance our business operations along with the products and services we provide.
• Analyze and improve our marketing communications and strategies.
• Examine trends and statistics related to the use of the Services and transactions carried out through them.
• Safeguard against and prevent fraud, unauthorized transactions, claims, and other liabilities, managing risk exposure by identifying potential hackers and unauthorized users.
• Enforce our Terms of Sale and other agreements.
• Adhere to relevant legal requirements and industry standards.

Combined Information. We may amalgamate the information collected with publicly available data, details from our parent or affiliate companies, insights from business partners, and other third-party sources. This amalgamated information is then utilized to enhance and personalize your experience, communicate pertinent information about products, services, and events, engage in promotional activities, and for other purposes outlined in this Privacy Policy.

Other Uses. Additionally, we may employ the information obtained in other ways for which we provide specific notice at the time of collection.

5. Disclosure of Information.

Who We Disclose To. We may freely disclose aggregated information that pertains to our users, ensuring it doesn’t identify any individual user.

We may disclose your personal information:

• To contractors, service providers, and other third parties essential for supporting our business operations.
• In compliance with any court order, law, or legal process, including responding to government or regulatory requests.
• To enforce or apply our Terms of Sale and other agreements.
• If we believe disclosure is necessary to protect the rights, property, or safety of GlobalProReview, users of the Services, or others.
• To third parties for marketing their products or services to you if you haven’t opted out of these promotions.
• With your explicit consent.

We also retain the right to transfer your personal information to a buyer or other transferee in case of a merger, divestiture, restructuring, reorganization, dissolution, sale, or any other transfer of some or all of our assets, equity, or similar transaction. If such a sale, merger, or transfer takes place, we will make reasonable efforts to guide the transferee in using your personal information in a manner consistent with our Privacy Policy.

6. Data Security.

We’ve taken steps to safeguard your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. Your provided information is stored on secure servers protected by firewalls. For payment transactions, we use SSL technology to encrypt the data. However, please be aware that electronic information transmission is not entirely secure. While we strive to implement robust security measures, we cannot guarantee that they will never be defeated or fail. The transmission of personal information is ultimately at your own risk.

7. Your Choices.

We respect your preferences regarding the information we collect and how we communicate with you. Here are the choices you have:

Cookies: Most browsers allow you to manage cookies, such as stopping new ones, getting notified of new cookies, or disabling existing ones. Keep in mind that without cookies, you may not access all features of the Services.

Promotional Communications: If you prefer not to receive promotional communications about our products or services, you can opt out. For GlobalProReview clients, adjust your preferences in your account profile. If you’ve received a promotional email, use the unsubscribe instructions in the email.

Web Analytics: You can opt out of data aggregation and analysis by Google Analytics on our website. Visit Google Analytics Opt-out Browser Add-on to download and install the tool.

Third-Party Advertising: If you don’t want your personal information shared with third parties for their promotional purposes, you can opt out. For GlobalProReview clients, adjust your preferences in your account profile. GlobalProReview customers can opt out through their “frequent customer” account. If you don’t have a “frequent customer” account, you can opt out by viewing your specific order number through the Site. Note that this won’t apply to information shared before your opt-out date.

Third-Party Tracking: While we don’t control third-party collection or use of your information for targeted content, you can choose not to have your information used this way. Opt out of targeted ads from Network Advertising Initiative members by visiting here.

8. Accessing and Changing Your Information.

Ensuring your information is accurate and up-to-date is important. Here’s how you can review and modify your personal information:

• GlobalProReview Client:

  • Log into your account and manage your personal information through your account settings.
  • Alternatively, send an email request to [email protected].

• GlobalProReview Customer:

  • Send an email request to [email protected].

Please note that there are situations where we may not be able to accommodate a request to change information, especially if it would violate any law or legal requirement, or if the change would result in incorrect information.

9. Your California Privacy Rights.

If you’re a California resident using our Services, you have the right to request information about our disclosure of personal information to third parties for direct marketing purposes. Here’s how to make such a request:

• Mail your request to: 1444 S. Entertainment Ave. Suite 410, Boise, ID 83709, Attn: Privacy.

For more details about your privacy rights, including information on the sale and sharing of your personal information, refer to our Privacy Notice for California Residents. It’s important to note that we do not “sell” or “share” personal information as defined by applicable privacy laws.

10. Children Under the Age of 13.

Our Services aren’t intended for children under 13, and we don’t knowingly collect personal information from them. If, however, we inadvertently have information about a child under 13, we’ll promptly delete it. If you believe there’s any such information, please reach out to us via the provided email address.

11. Changes to Our Privacy Policy.

We may update or modify this Privacy Policy. If there are significant changes, we’ll notify you, possibly through a notice on our website. You’ll have the chance to opt out of any substantial alterations in how we use your personal information. Keep an eye on this policy for periodic reviews.

12. Data Transfers.

GlobalProReview is located in the United States. When we gather your information, it might be transferred, processed, and stored outside your country of residence, including in the United States. Your use of the Services implies consent to such transfers and processing, recognizing that different data protection laws may apply.

13. Notice to EEA and UK Residents.

At GlobalProReview, privacy and security take center stage in our product and business development. We are committed to evaluating and enhancing our practices to protect your personal information. Rest assured, we comply with the General Data Protection Regulation (GDPR) and support our users in their GDPR compliance efforts. Your privacy is a priority in all our endeavors.

13.1. Legal Basis.

Our commitment to respecting your privacy is grounded in clear legal foundations. The collection and processing of your personal information align with the context in which it is gathered. Primarily, we collect information to fulfill our contractual obligations to you, providing the services you request, and with your explicit consent as detailed in this Privacy Policy.

13.2. Transfers of Data.

GlobalProReview operates from the United States, and in conducting our business, we transfer personal information across borders. To ensure the protection of your data, we have implemented appropriate safeguards, including adherence to the Standard Contractual Clauses (SCCs). These guidelines govern the exchange of personal information between EU and non-EU countries, and we abide by them as sanctioned by the European Commission.

13.3. Retention of Data.

Your personal information is retained only for the duration required to provide the services you’ve requested or as mandated by applicable law.

13.4. Your Rights.

Under the General Data Protection Regulation (GDPR), you have the right to access, correct, update, or delete your personal information. Additionally, you can object to further processing, request portability of your data, and exercise these rights by contacting us via the provided email.

13.5. Consent.

Your consent, the cornerstone of data processing, can be withdrawn at any time. If you wish to revoke your consent for the collection, storage, or processing of your personal information, please contact us using the provided email address.

13.6. Data Protection Authority.

You have the right to lodge a complaint with the relevant data protection authority. For detailed information, please reach out to your local data protection authority, and their contact details can be found here.

13.7. Data Privacy Framework.

Compliance with privacy frameworks is a testament to our dedication. GlobalProReview adheres to the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension, and the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”), as outlined by the U.S. Department of Commerce. This commitment extends to the processing of personal data received from the European Union, Switzerland, and the United Kingdom. In the event of any conflict, the Principles within these frameworks take precedence. To learn more about the Data Privacy Framework (DPF) program and view our certification, visit here.

Your rights under the Data Privacy Framework (DPF) are paramount, and we are committed to upholding them. If we received your information pursuant to the DPF, you have the right to opt-out of: (a) Disclosures to Third Parties: You can opt-out of disclosures of your personal information to third parties not identified at the time of collection or subsequently authorized. (b) Different Uses: You also have the right to opt-out of uses of your personal information for purposes materially different from those disclosed at the time of collection or subsequently authorized. GlobalProReview, as the entity responsible for processing personal information under the DPF and subsequent transfers to third parties acting as agents on its behalf, adheres to the Principles for all onward transfers of personal data from the European Union, the United Kingdom, and Switzerland. This includes the liability provisions for onward transfers. It’s important to note that in certain situations, we may be obliged to disclose personal data in response to lawful requests by public authorities, including those related to national security or law enforcement requirements. However, any such disclosure will be done in accordance with the regulatory enforcement powers of the U.S. Federal Trade Commission (FTC) or any other U.S. authorized statutory body. If you have inquiries or complaints about our collection or use of your personal information under the DPF, you can reach out to us at [email protected]. We take these matters seriously and commit to investigating and attempting to resolve any complaints or disputes regarding the collection, use, and disclosure of personal information in accordance with our Privacy Policy. Your privacy and satisfaction are our priorities.

Under the EU-U.S. Data Privacy Framework (DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, GlobalProReview is committed to resolving any unresolved DPF complaints concerning the handling of personal data received in reliance on these frameworks. If you have a DPF Principles-related complaint that remains unresolved or if you do not receive timely acknowledgment or a satisfactory resolution from us, you have the option to refer the matter to JAMS, an alternative dispute resolution provider based in the United States.

Here are the steps you can take:

1. If you haven’t received timely acknowledgment of your DPF Principles-related complaint, or if the matter has not been addressed to your satisfaction, please visit https://www.jamsadr.com/eu-us-data-privacy-framework for more information.

2. At the provided link, you can find details on how to file a complaint with JAMS.

3. It’s important to note that the services of JAMS are provided at no cost to you.

GlobalProReview takes your privacy seriously and is dedicated to ensuring that any concerns or complaints you may have are addressed appropriately. We appreciate your trust and commitment to the protection of your personal data. If you find yourself in need of dispute resolution, JAMS is here to assist.

If you choose to initiate binding arbitration under Section 14, it’s essential to provide us with notice as outlined below. The notice should include:

1. A summary of the steps taken to resolve the claim.
2. A description of the alleged violation.
3. At your discretion, any supporting documents, materials, and/or a discussion of the law relating to the alleged claim.

It’s important to note that no representative of the U.S., EU, or any EU Member State, or any other governmental authority, public authority, or enforcement authority may participate in these arbitrations. The location of the arbitration will be in the United States, and you have the option to choose video or telephone participation at no cost. In-person participation is not required.

The language of the arbitration will be English unless the parties agree otherwise. Upon a reasoned request, and considering whether you are represented by an attorney, interpretation at the arbitral hearing and translation of arbitral materials will be provided at no cost, unless the EU-U.S. Data Privacy Framework Panel determines that, under the specific circumstances of the arbitration, this would lead to unjustified or disproportionate costs. This ensures a fair and accessible arbitration process.

14. Contact Us

If you have any inquiries regarding this Privacy Policy or our information practices, feel free to reach out to us via email at [email protected]. We’re here to address any questions or concerns you may have.